Term & Conditions
To find out more about our pricing or purchasing policies, or to get a better idea of our cancellation, refund, and shipping policies and various aspects of business conduct within THC Dispensary Austin Lounge, we invite you to carefully scan through this information page.
THC Dispensary Austin Lounge offers an online buying platform accessible at our company website; thehighcoatx.com. We also have a physical lounge and dispensary facilities located at 440 E. St. Elmo Rd, STE B-1, Austin, TX 78745. Customers can also reach us via phone at 512-575-2822 for more product information or requests.
This terms and conditions page lists the limitations of our liabilities regarding online and in-store procurements and activities. Your access to our online and physical facilities is conditional upon accepting the terms we state within our policy. Our terms and conditions apply to all who make use of T.H.C. Dispensary & Lounges products or services.
By accessing our website or our local store, you agree to all our terms and conditions. Anyone disagreeing with our terms and policies is denied access to our services.
Offers and Pricing Terms
At The High Company Dispensary Austin Lounge, we have a large inventory base listed on our site and in our store. The prices displayed reflect our actual selling rates and do not include additional taxes or rates that you might need to charge.
All offers and prices take immediate effect, and we can change or amend them at any time.
Purchasing Terms
While purchasing products from THC Dispensary Austin website, buyers will be making use of third party payment processors. These third-party companies might collect personal information that is crucial to the payment process. Using a third party means T.H.C. Dispensary does not control the collection and use of secure information and is not responsible for sharing your personal information.
At THC Dispensary Austin Lounge, we make use of various third party processors. These mainly include American Express, MasterCard, and Visa. Our in-store dispensary and lounge also accepts cash payments.
By agreeing to our payment terms, buyers have the legal right to use any of the payment options we use or any third party payment processes we collaborate with. It is therefore the buyer’s responsibility to ensure that any personal and payment information is accurate and complete.
Cancellation Policy
At T.H.C. Dispensary & Lounge, we do offer cancellations on purchases made through our website or physical store. You can request cancellations before we ship products or before your in-store purchases leave the store.
You can cancel by contacting our company via phone, e-mail, through our website, or in person.
Following our cancellation policy ensures no additional charges during cancellation. A full refund will be issued and the full purchase price will be offered should you decide to cancel your procurement.
At T.H.C. we also have the right to cancel client purchases at any time for any reason. The cancellation grounds could include scenarios such as fraudulent activities, inaccuracies, product unavailability, or any type of misconduct. Should T.H.C. decide to cancel an order, the buyer will be immediately notified and the refund process will commence briskly.
Refund Policy
At T.H.C. Dispensary and Lounge, we do offer refunds to purchases made to our site or store. For buyers to qualify for refunds, buyers must submit a request for refund after making the purchase. Our refund policy applies to all products procured via our website or dispensary, provided that these refunds comply with the above-mentioned reasons for refund. For more information regarding our refund policies, we welcome buyers to contact us directly.
To apply for a refund, buyers will need to return the purchased good. If items are not returned back to our dispensary, our company will not be able to make the refund.
Buyers are responsible for all shipping and handling costs associated with the return of the items. You can ship refund items back to our address or return them in person to our dispensary location.
THC Dispensary Austin Lounge
440 E. St. Elmo Rd
STE B-1
Austin
TX 78745
Contact Number
512-575-2822
Shipping Policy
When purchases are procured from our website, our dispensary will either personally deliver these items or make use of a third party shipping company. Should a third party shipping company be used, the shipment will be governed by that third party shipping company’s terms of service.
We welcome all of our online buyers to contact us for more information on the third party shipping company’s identity and their policies.
The shipping costs will be calculated and included on our website during the checkout process.
The delivery time will also be calculated and presented during the checkout process
Warranty Policy
All products distributed by T.H.C. Dispensary and Lounge are provided ‘as is’ and no warranty is included with the products. Our site and store do not offer warranties on any products.
Remedy Policy
When agreeing to our terms and conditions, buyers agree that the remedies of breach for our terms of service relating to purchases includes the following:
Product Replacement
Rejection of product purchases or services
Buyers agree that ‘government law, severability, dispute resolution, venue, and class action waiver’ allow disputes regarding breach of purchase agreements. The remedies are intended for the sole buyer and are exclusive to remedies of any breach in the terms of service that relates to your procurement.
Account Policies
When buyers or visitors create an account on our website, they declare that they are 21 years and older and that all information supplied or entered to our account questionnaire is honest, accurate, complete, and current.
Should any information provided to T.H.C. Dispensary and Lounge be inaccurate, incomplete, or absolute, we hold the right to immediately terminate the account.
Buyers or web visitors are responsible for keeping their own account information and passwords private. This includes restricting access to personal computers, devices, and accounts. Buyers agree to accept responsibilities for any activities conducted through their own accounts or passwords. This applies whether you are using thehighcoatx.com website or a third party payment service.
Should the buyer or account holder become aware of a breach of security, they are to notify T.H.C. Dispensary immediately of these threats.
At T.H.C. Dispensary & Lounge, we reserve the right to terminate any website accounts at any time at our sole discretion. Buyers or account holders can also choose to terminate their accounts directly through our website or by contacting our offices directly.
Prohibited Uses
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Our policy dictates that all who make use of our website or store will do so in accordance with all applicable laws. This involves following local rules, regulations, restrictions, and our terms at all times. Our following list concludes a non-exhaustive list of prohibited uses of our website. Buyers or visitors agree that they will not partake in any of the following prohibited uses.
- Impersonating or attempting to participate T.H.C. Dispensary and Lounge or any of our employees, representatives, divisions, or subsidiaries.
- Misrepresent your identity or affiliate with any person or entity who misrepresents identification documentation.
- Send, or attempt to send, advertising or promotional materials. This includes spam, junk mail, chain mail, or any other materials for promotional purposes.
- Engage or conduct in activities that might restrict or inhibit the enjoyment of other website users. This includes harming, or an attempt to harm the website of T.H.C. as well as any attempt to harm other users or account holders on our website, especially if the attempts put other users or T.H.C. at a liability.
- Any use of our website that could disable some of our functions, overburden or damage our content, or impair the performance of functionality of our website. This includes interfering with third-party users or their information and links.
- Using our website in a manner that could possibly cause the website to become overburdened or that could harm our website and it’s functions. This includes interfering or negatively affecting the other parties that use of our website or third parties that might somehow be linked to our site.
- Using robots, spiders, or other similar automatic or AI technology to process or access our website for any purpose. This includes using software to monitor or copy our website or content.
- Using manual processes to monitor or copy materials from our website for any unauthorized purposes.
- Any use of device, software, or apps that might affect the functioning of our site. This includes affecting our website or uploading viruses, worms, logic bombs, trojan horses, or other similar harmful materials to our site.
- Attempts to gain access to our website with the aim to interfere with, or damage the functioning of our site, the servers or clouds our site might be operating through, or any computer databases that could be used to support our site.
- Attempts to attack our website through denial-of-service attacks or distributed denial-of-service attacks.
- Attempts to interfere with the proper functioning of our site.
- Using the website in any way that might violate federal, state, or local laws, regulations, or rules.
Availability, Errors and Inaccuracies
At T.H.C. Dispensary and Lounge, we assume no liability for inaccuracy of information, availability issues, or other product errors for services or products provided on our website. Our website might have delays in updates for information, stock, and advertisements.
The information, products or services found on T.H.C. website may contain errors, inaccuracies, or incomplete or uncurrent information. Products or services might be incorrectly priced or they might be unavailable. We reserve the right to correct pricing errors or other types of flaws on our Website. The inclusion or offering of products or services through our website does not constitute endorsement or recommendations of products or services offered by T.H.C.
Links to Third Party Websites
Our website can contain hyperlinks to websites that might be operated by third parties and not by T.H.C. itself. These hyperlinks are included for reference only.
Our company does not control these websites and is not responsible for the contents of privacy of other practices or organisations linked through our website. Further, it is the buyer or user’s responsibility to take all the needed precautions to ensure that the links they click on or software they download through this website or other sources are free from viruses, worms, trojan horses, defects, or other destructive elements.
The inclusion of hyperlinks to such website types does not imply any endorsement or involvement of the materials that these websites or any operators of these hyperlinks.
Intellectual Property And DMCA Notice And Procedure For Intellectual Property Infringement Claims
All content on our website is protected by copyright for T.H.C. Dispensary and Lounge or third parties. We reserve all rights. Unless specified or otherwise, our website and all the content and other sourced materials of our website (including logos, designs, text, graphics, pictures, information, data, software, sound effects, and the design or arrangement of this information) is the sole property of T.H.C. Dispensary and Lounge.
Since all products and content is the sole property of T.H.C. These properties are considered to be registered trademarks. Our content is the protected intellectual property of T.H.C. Dispensary and Lounge.
Should you notice any potential non-compliance or violations of our intellectual property, we ask you to please contact our company directly and inform us of these violations.
At T.H.C. We ask all to respect our intellectual property rights because we, as a professional company, also respect the property rights of others. As part of our policy, we aim to swiftly respond to any claims of violations or non-compliance regarding the contents of our site.
If you believe or suspect that the content displayed on our site breaches on the intellectual property rights of others, we welcome you to inform us of these violations. The notice of infringement should be titled “Infringement of Intellectual Property Rights – DCMA”. Your infringement notice should also include other details like the following.
- An electronic or physical signature of persons authorized to act on behalf of the owner (or the signature of the owner) of the claimed infringed property.
- A description of words that you claim might be infringed. We ask you please include a URL (web page address) of the location where the suspected infringed work is located.
- We also request your name and contact information such as email and telephone number.
- We also request a statement created by you that describes your belief of infringement or unauthorized content use and the dispute that our website might not be the legal owner of the work.
Any complaints that are not filled out completely will not be processed. Those who complain or act out against our company might be held accountable for any costs or attorney fees that our company might suffer, should any information be misrepresented or should any bad faith claims regarding infringement be made about the intellectual property rights of the content presented on our website.
Claims of infringement can be submitted to our company at:
THC Dispensary Austin Lounge
440 E. St. Elmo Rd
STE B-1
Austin
TX 78745
Updates to Terms of Service
We may update these Terms of Service at any time without prior notice. It is your responsibility to review them periodically for any changes.